We all face situations where we are unsure about what step to take. During situations like these, the decision we make defines us. In this instance, there are some people who support the idea of informing the employees about the situation. However, there are others who are not very supportive […]

Before you start doing any advertising, you need to first get to know who your target audience is. No matter how lovely your TV commercials are or how interested the graphics in your posters are, you won’t attract a lot of people if you are not properly reaching out to […]

The online gaming industry is not an easy one to enter. Big name providers such as William Hill and Betway dominate. They get the lion’s share of the worldwide revenue that is produced; this stood at $US 37 billion, in 2015. This does not mean that you cannot be successful […]

  Business owners should always be looking to how they best can serve their customers. Sure, you give them the products or services they want or need, give them those items at a reasonable price, put some solid customer service efforts behind them, you should be all set, yes? What […]

    What is your business doing in order to attract new customers? For some business owners, the focus is mostly on marketing and advertising. Others, meantime, will zero-in on providing the best customer service possible. Still others turn to their websites and social media to make the difference. No […]

Photo via MorgueFile Your clients are at the heart of your business. Without them, you have nothing. That is why it is so important that you look after your clients at every feat. When you first meet them, you need to ensure that you make the right first impression. That […]

There is no ordinary day. Almost every day of the year has a holiday officially named on it by some entity. So, why not keep in touch with your customers by celebrating these strange, bizarre, and interesting holidays by sending them a holiday e-card wishing them the very best of […]

  Better customer service equates with more customers, more sales and more profit. Better customer service in the public arena of governmental agencies equates with higher productivity, and an opportunity to justify an agency’s existence. Based on our research we discovered the 5 most irritating when calling a business or […]

Is it time to expand your business? How do you know? Small businesses tend to stay small because they don’t know the answers to these two crucial questions. Here’s how to know when you have room to grow and what to do about it. You Have Loyal Customers When you […]

All website owners need to work hard to ensure their customers are offered a secure payment process when making purchases. There are a number of reasons for that, and we’re going to highlight some of the most important ones in this post. At the end of the day, the last […]