Patrick Arnold
Business Name: Filice Insurance Agency Lafayette
Website URL: www.filice.com
Email Address: patrick@filice.com
Year Founded: 1989
Number of Employees: 110
What does your company do?: We consult small and midsize companies on their employee benefit packages.
Was there a specific turning point when you realized your business was moving to the next level?: With the passage of the Affordable Care Act in 2010.
What processes or procedures have you implemented that have helped grow your company?:
We have made a concerted effort to hire experienced and seasoned Account Managers. In addition, we have made a real effort to emphasize the importance of training. Our corporate objective is to ensure all employees have a thorough understanding of the ACA law and its implications…
What is most rewarding about running your business?: Many rewards, but I enjoy the autonomy and the ability to control my own destiny.
What challenges have you faced and how have you overcome them?: Within any sales organization, there are enormous challenges to success. I think focus and perseverance are vital for any business owner to succeed.
If you were starting over today, what would you do differently?: I would have a greater understanding of corporate finance and financial accounting.
What advice do you have for other business owners?: Make a concerted effort to work with other small and mid sized business owners.
Please list any favorite books, tools or resources (software, website, etc.) you would recommend for others: Favorite book: the Company that Solved HealthCare by John Torinus. It is a must read for any company that is serious about controlling their healthcare costs!
What is something that people might be surprised to learn about you?: That I love to read and I desire to teach when I retire…
