Disney losing magic for visitors

The “happiest place on Earth” may be losing its luster after Disney raised some prices at its U.S. parks last year, according to The Wall Street Journal. Wait times for rides, an indicator of crowd size, has fallen this summer at both Disney World in Florida and Disneyland in California. The Magic Kingdom in Orlando averaged a 27-minute wait over the Fourth of July holiday, down from 47 minutes in 2019. Inflation, too, and higher outdoor temperatures are weighing on public interest in outdoor theme parks, travel analysts say.

  • Disney, which declined to comment on park attendance, has begun bringing back promotions such as dining plans that allow visitors to prepay for meals next year.

 

By Cate Chapman, Editor at LinkedIn News

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According to this article in The Wall Street Journal, attractive discounts may be on the way at Walt Disney World and other destination #themeparks.

It’s not entirely surprising that pent-up travel demand after the pandemic is waning. In the several leisure-driven markets I’ve completed hotel valuation and advisory assignments, room night demand growth has slowed or regressed. However, pricing has been mixed.

After reviewing Themed Entertainment Association’s annual attendance report for #waterparks, #museums, and #amusementparks, my big takeaway was how more efficient such companies have become since the pandemic. Despite lower attendance compared to 2019 levels, ticket prices and in-park spend per capita have increased considerably. Mobile technology and adjusted operations have improved general profitability. Though pressures remain due to inflation and macro economic conditions.

 

Disney World Hasn’t Felt This Empty in Years

 

I traveled to Tokyo Disney Resort (Oriental land Co. ltd,) in May, and it’s been a hot topic of conversation since. Usually, the questions are centered around:

✨ Is it as great as everyone says it is?
✨ What merchandise did you come home with?

Simply put, it is truly spectacular in every way! I’ve reflected a lot on it since the trip, and wanted to share my biggest takeaways that continue to inspire me:

1. The power in greetings and gratitude. 100% of the Cast Members we encountered said hello and/or thank you (with a smile) if we were near them. This extended to attractions, where they would always smile, wave, and say, “thank you, please exit to your right” when disembarking. The consistency with this intentional greeting/gratitude helped create a joy-filled environment where everyone truly felt appreciated.

2. Commitment to storytelling and exceptional attention to detail. If you know me, you know I love the power of great storytelling, which is one of the reasons why I’m so interested in themed entertainment. Tokyo DisneySea is truly a masterpiece! The design (and continued maintenance) of the park provides fully immersive lands that truly suspend reality and create a phenomenal experience.

3. Simple things can lead to big impact. Our room at Hotel MiraCosta had a beautiful view of the Mediterranean Harbor at Tokyo DisneySea. Twice a day, each day, thousands of people would wait in the sun to watch a show. This show consisted of a boat that would sail into the harbor with Mickey and Friends, Duffy, and Shellie May. The boat goes around in a circle while they play the 40TH anniversary theme song on repeat three times, and the characters wave flags. That’s it! But let me tell you…we went back to our room to watch this show every day of our trip. Why? It is filled with JOY! Every Cast Member also has a flag, and dances along. What does this do? Inspire the guests to be part of the story and do the same, usually with a small celebration balloon. This simple show created so much happiness for everyone that it was infectious! We still find ourselves often talking about the magic of that show.

It was a truly amazing experience. Before our trip, I was certain Japan would be a once-in-a-lifetime experience, but now, I’m already looking for ways to return sooner than later.

And for those who are wondering, the Merchandise was incredible and I definitely took advantage of coming home with lots of new treasures. One of my favorites is the pair of Mickey Mouse popcorn tongs, pictured. They live in a container that looks like a popcorn box and can clip on to a bag! 😊

Balance is important to me, and I prioritize taking time to recharge. I’m grateful to work for an organization that encourages this. I’ve returned home refreshed, with a new perspective, and new ways to look at creating happiness in my own role!

 

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BY LAUREN CRAIG

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