Mark Robertson
Business Name: Mark Robertson CPA
Website URL: http://www.renocpafirm.com
Email Address: mark@renocpafirm.com
Year Founded: 11
Number of Employees: 3
What does your company do?: Local CPA firm specializing in accounting, payroll and tax preparation for small to medium sized businesses
Was there a specific turning point when you realized your business was moving to the next level?: About 5 years into the businesses I had landed a mining contractor for whom I was essentially their CFO. That association definitely helped to move the firm to the next level
What processes or procedures have you implemented that have helped grow your company?:
I take a personalized approach with my clients to understand what their needs are an how my services can help their businesses grow.
What is most rewarding about running your business?: The feedback that I get from my clients that I have helped make their business better or have given them extra time to enjoy what they most want to do.
What challenges have you faced and how have you overcome them?: Well certainly the recent economic downturn has presented many challenges to almost all businesses in the Northern Nevada area. I have overcome some of these challenges building my client base on several smaller clients rather than going after the larger clients that might be drain on my firm resources.
If you were starting over today, what would you do differently?: I think I would have partnered up with a mentor for at least a year or two to have some one to bounce ideas off of and to keep the firm going in a steady direction.
What advice do you have for other business owners?: You can’t plan enough and you cant be overcapitalized.
Please list any favorite books, tools or resources (software, website, etc.) you would recommend for others: The E myth has been very inspirational. QuickBooks can be a very good software with the proper amount of training. The Small Business Administration has a vast amount of resources to help most small businesses succeed.
What is something that people might be surprised to learn about you?: I belonged to a fraternity in college and I believe that helped me tremendously in providing me with social skills to get out of my shell so to speak to market my business and myself.
