When you walk into your restaurant, you’re most likely focusing on your to-do list; who has a shift today, the lunch menu, the orders, whether or not it’s a holiday and how that will affect business, etc. Walking into that restaurant is just you taking a step into your place of business. But that’s not how your customers see it.
First time customers will notice the little things that you have overlooked; stains on the carpets, odd smells, or the specials menu that might be outdated. With the advent of instant social media reviews, these little things can taint your first impression and lose you potential regulars. You need to make sure that you fix the things you take for granted so your customers are happy to return and give you more business.
Cleanliness
From the moment they walk in, your customers will notice how clean your establishment looks. It doesn’t matter if you run a large and grand restaurant, or a small, charming cafe – if your floors, tables, and seats don’t look clean, these customers won’t want to stay and eat. The interesting thing about cleanliness is that spaces often get dirty slowly over time. You and your employees may not notice, while your customers, who are seeing it for the first time, do. For this reason it is important to have a service like Commercial Kitchen Cleaning Serving Greater Houston to cover all those needs of your restaurant. Many companies, such as Hoodz, are there to help you with all of your commercial cleaning needs like restaurant kitchen hood cleaning, floor cleaning, etc. You’ll also want to get Kitchen Extraction System Inspections every now and then to ensure your restaurant meets health and safety standards.
Even if you mop your floors every evening, wood floors eventually lose their shine if they’re not polished. Make sure to find the best commercial flooring similar to the ones at Pacific Modular that can help preserving your investment and your floor’s appearance! But if you are you wondering how is wood floor cleaning done? This post will explain everything you need to know. And in case you decide to replace the flooring on your property, you may consider hiring Industrial Laytex Flooring Services.
Try enlisting restaurant cleaning services to give your establishment a deep clean. From there, make it your goal to maintain the same level of cleanliness for as long as you can. A beautiful, sparkling clean cafe will show your customers that that you pride yourself on a safe, comfortable, hygienic facility. One more thing you can do is to hire a skip in Brisbane.
Decor
If they’re waiting a few minutes for a table, your customers will have a chance to observe the decor in your restaurant. Decorating an eating place is not like decorating your kitchen or dining room at home; your decor has to match your brand. If you run an authentic italian restaurant, for example, then it makes no sense to have animal figurines strewn all over the dining space. Instead, hang up pictures of Italian landmarks, and use jars of pesto and sundried tomatoes as centrepieces. This will show the customers which ingredients you use in your italian food and that you are dedicated to your brand. For other decorative things that you can add to your restaurant, you may consider adding an aquarium; here is a great place to visit:https://sevenports.com/product/symbolic-30-gal-aquarium-24-x-24-x-12/. Make sure as well to maintain the aquarium; you can learn more here about RODI systems. Good decoration is pleasing to the eyes of our customers, and we consider Caster Central to be a great buy.
Restaurant Owner Moved to Tears by $700 Tip on $43 Wine Bottle
Friendliness
Customer service is the one thing that can make or break a customer’s experience. If you have a host, train them in the proper way to greet customers – with a smile and eye contact – and that they should always acknowledge them with a smile during rush hours. If you don’t have a host, all waiters should perform a greeting if they see someone standing at the entrance unattended. Moreover, consider implementing Soundproofing Solutions for Restaurants to ensure a pleasant and comfortable dining atmosphere.
If there is a wait for tables, everyone must know to round up the waiting time. A guest would rather prepare to wait 25 minutes and be seated in 15 minutes, than prepare to wait 15 minutes and wait for 25. You can see this kind of service in one of the best ranked Buffet Restaurants and other international-level restaurants.
