How Yorkshire is using tech to grow its customers

Yorkshire bank operates in England as a subdivision of Clydesdale Bank. It majorly operates in the North of England especially in the Town of Yorkshire. It was established back in 1859 in Halifax. It offers a variety of services including:

  • Personal banking
  • Private banking
  • Business banking

Its headquarters are based in Leeds. Yorkshire bank boasts of over 150 branches in the North of England. This means that if you find yourself in this part of England and you need financial services, Yorkshire will be almost everywhere you go.

Yorkshire has endeavored to make customers the purpose of their existence. As a local bank, they aim to give each and every of their clients personalized attention and take a personal to customer service. As a result of great customer service, Yorkshire bank continues to grow despite not being a big retail bank.

They help customers efficiently with their money worries. It has provided a dedicated customer service money management team as well as bereavement support team to help you deal with the accounts of a deceased loved one.

Yorkshire bank has a customer service contact number that you can call up until 8pm during the week and 4pm on Saturday and Sunday. You must be asking yourself what you will do should you need help outside their working hours. Well, there is no need to worry. They have a 24-hour customer services helpline that you can call in case of emergency.

There are numerous reasons why you might need to call Yorkshire bank contact helpline. These include:

  • Mortgage advice
  • Overdraft information
  • Sending money to family or friends
  • Questions about online or telephone banking
  • Resolve issues and customer feedback
  • General account questions

Call waits are never too bad no matter the time of day. However, their lines tend to get busy during the weekends.

Recently, Yorkshire Bank has worked collaboratively with Market Gravity to develop an app that offers customer –design-driven banking service for mobile and tablet. This tech is the first of its kind in the UK. The unique B app promises to bring in new users and create long term value for the bank and its customers. It has the fastest account opening process in the UK and other features that improve customer engagement and retention.

The unique mobile technology enables you to:

  1. Keep up to date with your accounts by viewing your balances and recent transactions
  2. Move money between your linked Yorkshire Bank accounts
  3. Find a branch, business and private banking center or ATM near you
  4. Set up and manage text alerts
  5. Make payments to your existing internet banking payees
  6. Make payments to anyone using their sort code and account number

Yorkshire bank has also embraced online banking in a bid to change with changing times. With rise in internet coverage, they have also decided to move with technology. This has resulted in closing some of their branches and cutting the costs of offering their services.

Yorkshire bank will grow you as you grow. It is optimistic and will deliver exactly what you want and how you want it. For technology lovers, don’t go anywhere far from Yorkshire Bank.


Jennifer Benson is a digital marketing consultant. She has over eighteen years’ experience connecting producers to consumers. She has worked closely with Yorkshire bank contact helpline while working on different projects. She writes a lot about digital marketing on her website. For online consumers including banking services, you can visit her website to benefit from her informative contributions on the same.

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