Pandemic Reshapes Consumer Behavior

The coronavirus pandemic has reshaped consumer behavior and the marketing landscape, pushing companies to rethink how they interact with customers. Amid social distancing measures and shutdowns of brick-and-mortar stores, e-commerce sales are booming — growing 76% in June, according to Digital Commerce 360. Meanwhile, shoppers continue to prioritize their spending on essentials such as grocery and household goods. As consumers become more open to digital experiences and increasingly value social good efforts, advertising and marketing sectors are adapting business models and the type of projects they pursue in a time of financial uncertainty.