What Are the Top 5 Issues With the Greatest Impact on the Pharmacy Industry in 2020?

Throughout 2020, the pharmaceutical industry continued its transition to a value-based outcome objective and placing a greater focus on gathering more real-world evidence. Industry leaders will continue to focus on outcomes by forging strong partnerships with payers, conveying a medication’s value to providers, and establishing better direct patient relationships.

This is a long-range view. It doesn’t take long digging into what’s going on with pharma before five trends become apparent. Fortunately, Pharmacy Management Software will play an increasing part in streamlining and modernizing the industry like never before by keeping everything organized when ordering in bulk from  wholesale pharmacy suppliers. What follows are five trends in the industry to watch for.

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Closer Patient Relations

Gone are the days of a pharmacy just being a place where prescriptions are filled. Not only are patients working closer with pharmacists, but physicians are working closer with pharmacists as well to meet the needs of patients and protect them as well. This closer relationship also helps pharmaceutical companies understand how patients respond to medications.

Commercial Strategies are Evolving

Virtual contacts with healthcare providers are on the increase, and face-to-face contacts are decreasing. This leads to greater dependence on pharmaceutical reps to understand drug therapies in order to more intelligently discuss them with physicians. This trend will also lead to pharmaceutical companies having to develop better data and to partner with physicians and other providers to form a common platform.

Going Beyond the Pill

There is a growing trend for pharmaceutical companies to go beyond the pill, becoming better information sources for their products as well as generics and similar products that continually enter the market. As a result of this higher level of competition, pharmaceutical companies will need to deliver more value beyond their actual products.




This will probably take the form of more and better communications tools that help physicians, patients, and pharmacists understand products and their benefits. Technology will help in this role by providing Pharmacy Management Software that will help everyone keep better track of their interactions with each other. All these factors will combine to provide additional value and support for pharmaceutical companies as well as improve their industry reputations.


The Cloud and AI

It would be difficult to find an industry that has not been affected by AI and cloud technology, whether for good or bad. Fortunately, the pharmaceutical industry has embraced both in their efforts to share scientific insights across the board of manufacturing, commercial operations, and research and development.

Within the pharmaceutical industry, data that has been standardized and consolidated reduces the inefficiencies and complexities that stifle innovation. Further, when AI is employed to analyze insights from data, clinical trials are optimized and R&D efforts are accelerated. As a result, patients receive expected outcomes for the drugs they have been prescribed.

If there is one message that should be understood in the summary of all these trends, it’s the fact that each of them requires flexibility and scalability to provide the visibility all medical care providers need to make sure patients are getting the information about the drugs they are taking and that the information is meaningful to them. Not only does every partner in the service chain contribute to the end result, but even the technology used is a factor in a synergy that results in better patient engagement.



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